TechHub: Ransomware Wreaking Global Havoc, Real-Time Asset Condition & Water Innovations

The Industrial Ransomware Wreaking Global Havoc

The recent global crisis of ransomware attacks on infrastructures and private businesses have left cyber experts and government authorities scrambling to double their efforts.

Computer systems were infected worldwide in June 2017 with a massive cyber attack similar to a recent assault that affected tens of thousands of machines internationally, causing critical infrastructures to take a major hit.

After recovering from a string of attacks that left thousands without power six months ago in December 2016, the citizens of Ukraine were faced with an even worse offense.

A.T.M.s stopped working, workers were forced to manually monitor radiation at the old, toxic Chernobyl nuclear plant due to computer failures and industrial employees worldwide were scrambling to respond to massive hacks.

“At the Chernobyl plant, the computers affected by the attack collected data on radiation levels and were not connected to industrial systems at the site, where, although all reactors have been decommissioned, huge volumes of radioactive waste remain. Operators said radiation monitoring was being done manually,” according to the New York Times.

The entirely new ransomware infected the systems of Ukraine’s power companies, metro services, airports and government ministries such as Kiev’s central post office.

The outbreak was the latest and most sophisticated in a series of attacks, using dozens of hacking tools, according to the NY Times.

The malware also had an impact internationally, causing system shutdowns of:

  • Danish shipping and transport company Moller-Maersk, resulting in an inability to process orders and its 76 terminals around the world became very congested.
  • Russian steel and oil firms Evraz and Rosneft.
  • French construction materials company Saint-Gobain.
  • Pharmaceuticals company Merck.
  • An Australian factory for chocolate giant Cadbury, resulting in halted production.
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Special Agent Keith Mularski, Unit Chief of the FBI Cyber Initiative & Resource Fusion Unit.

To continue the discussion on cyber espionage and industrial cyber security, join us at Transform 2017, our annual conference in Put-in-Bay, Ohio.

Special Agent Keith Mularski, Unit Chief of the FBI Cyber Initiative & Resource Fusion Unit heads the Cyber Initiative for the FBI and was part of an effort to declassify cyber threats and pass them on to industry.

Keith will walk through case studies of cyber incidents at US Steel, Alcoa and Westinghouse, revealing how the government communicated and worked together with industry to fight cyber crime.

Learn More About Transform 2017

Don’t Get Stuck in a Rut: Learn the True, Real-Time Condition of an Asset

Cars have data and analytics for when parts should be replaced, so why can’t your utility?

It can.

Like owning a car, the idea is similar for asset management. In a water treatment plant, pumps often come with a “best-by” sticker; a generic six-month date is stamped onto it, creating a time-based system for maintenance, regardless of usage.

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The date becomes the driving factor for servicing rather than following data.

But there is a better way to capture condition of assets consistently, accurately and efficiently.

The solution lies in combining two systems already in place and leveraging the findings to save time and money, drastically increasing uptime.

Download the white paper to learn how to leverage digital data to effectively and accurately forecast maintenance of assets.

Download the White Paper

Water Innovation Pact Signed to Promote Smart Water Networks

The Water Environment Federation (WEF) and Smart Water Networks Forum (SWAN) recently formed a pact to jointly promote the development of best industry practices for sustainable smart water networks.

Smart water networks detect system leaks and manage energy through incorporating technology, according to Water Technology, an online water news publication.

“Supporting innovation is essential to the water sector, and to further development of intelligent water systems,” WEF executive director Eileen O’Neill said.

In the wake of technological advancements in the water sector, the combination of the groups’ focus on smart wastewater network management and integrated intelligent water practices will provide new skill sets and knowledge, allowing for workforce advancement.

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Co-innovated smart drinking fountain by GrayMatter & DC Water.

The partnership seeks to determine common barriers of implementing intelligent water practices, technology trends and new solutions.

GrayMatter and DC Water have recently had success through a partnership of their own by co-innovating a smart sensor drinking fountain.

A drinking fountain that monitors water quality and flow in real time – giving users more confidence in the water they are drinking and saving money spent on maintenance and testing. The groundbreaking project addresses lead levels – one of the most pressing issues in water.

“This project redefines public water consumption, putting people and clean water first,” Jim Gillespie, GrayMatter CEO.

The new tech fountains have sensors that use real-time data and analytics to monitor both water quality and flow levels, sending that information to the cloud and back, alerting when water quality measurements begin to deteriorate.

The co-innovation project is just the beginning of many ways private sector innovation and independent operations are joining forces to make water operations more efficient, at a lower cost. The fountains are set to be used in public places this fall, including schools.

Learn more about the GrayMatter and DC Water water innovation project at Transform 2017:

  Learn More About Transform 2017

 

TechHub: Smart Drinking Fountains, Malware Threatening U.S. Power Grid, Manufacturing Profiting from IoT & More

Innovative fountains debut at nationwide water technology summit

A live demo of a new innovative smart sensor water fountain made its debut at ACE 2017, the American Water Works Association’s annual conference and exposition, in Philadelphia, PA.

GrayMatter and DC Water have created a drinking fountain that monitors water quality and flow in real time – giving users more confidence in the water they are drinking and saving money spent on maintenance and testing. The groundbreaking co-innovation project addresses lead levels – one of the most pressing issues in water.

“This project redefines public water consumption, putting people and clean water first,” Jim Gillespie, GrayMatter CEO.

The new smart sensor drinking fountain by GrayMatter & DC Water.

The new tech fountains have sensors that use real-time data and analytics to monitor both water quality and flow levels, sending that information to the cloud and back, alerting when water quality measurements begin to deteriorate.

Built with a special emphasis on lead in mind, the fountain will be used initially in schools, hospitals, day-cares and other similar institutions, according to George Hawkins, DC Water CEO and General Manager.

The co-innovation project is just the beginning of many ways private sector innovation and independent operations are joining forces to make water operations more efficient, at a lower cost. The fountains are set to be used in public places this fall, including schools.

Learn more about GrayMatter and DC Water innovations at GrayMatter’s annual conference, Transform 2017 held August 1-3 in Put-in-Bay, Ohio.

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Cyber experts identify malware that could disrupt U.S. power grid

The world was awaken to the dangerous potential of utility hacks in December when one-fifth of Kiev, the capital of Ukraine, was without power due to a malicious malware that infiltrated their power grid.

Now dubbed CrashOverride, the same malware that left 225,000 without power in Ukraine, is said to have the ability to be modified and corrupt U.S. power grids as well, according to the Chicago Tribune.

“U.S. utilities have been enhancing their cybersecurity, but attacker tools like this one pose a very real risk to reliable operation of power systems,” said Michael Assante, who worked at Idaho National Labs and is former chief security officer of the North American Electric Reliability Corporation, where he oversaw the rollout of industry cybersecurity standards.

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The most concerning — and dangerous — components of CrashOverride are the ability to manipulate the settings on electric power control systems, as well as a “wiper” component that erases the software on the computer system that controls the circuit breakers.

This lets the malware scan for critical components that operate and open circuit breakers, creating a sustained power outage, and then lock the operator out of their system.

Although it has yet to demonstrate the level of complexity needed, according to the Tribune, the malware can theoretically be modified to target other industrial control utilities such as water and gas.

To get a better understanding of your operational technology control network, download our cyber guide, which walks you through the first steps in knowing what’s on your network and has specific advice about the assessment process from our top cyber security consultants.

Download the Guide

GE Digital urges partners to seek opportunities in the Industrial Internet of Things

GE has been one of the largest brands in selling appliances, aviation systems, energy controls, and industrial solutions for years, it’s no secret.

But in 2015, the company announced a new business – GE Digital – marking an effort to bring together its software and IT capabilities, according to CRN.

“Our goal is to co-innovate with the ecosystem,” said Kevin Ichhpurani, executive vice president of global ecosystem and channels and corporate officer at GE Digital.

As GE continues to reinvent itself, according to CRN, strong partnerships are a key element in order to innovate the industrial IoT.

“I think there’s a ton of opportunities around digital transformation overall,” said Jim Gillespie, CEO of GrayMatter. “But inside of that GE has many more opportunities around Brilliant Manufacturing, asset performance managements, field service transformation and cyber security. There’s just a lot of great areas for partners.”

Read more…

Study finds manufacturers are profiting from the IoT

MPI just released its 2017 study results on the Internet of Things with terrific news for the manufacturing industry, according to Industry Week.

The push to jump on the train to digitization or get left behind has been dramatic in recent years, and there’s been a sharp increase in awareness and investment in IoT technology as a result.

Now the numbers are in to prove how switching to IoT enabled products and applications are positively affecting the manufacturing industry for the better:

  • 72% report increased productivity
  • 69% report increased profitability
  • 65% report increased profitability from sales of IoT-enabled products (e.g., embedded intelligence)

GrayMatter co-founders Jim Gillespie & Carson Drake at the 2017 NHL Stanley Cup Playoffs with top industry thought leaders.

Transforming operations is about connecting your equipment in the right way to eventually create a digital twin to mirror your physical operation and improve productivity. 

The biggest problem as to why manufacturers still aren’t jumping onboard is not knowing where to start.

Download our eBook to see how we’ve helped some of the biggest companies in the world overcome these obstacles and learn how to work smarter as a result:

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TechHub: Digital Transformation in Chicago, Transform 2017 Keynote Kristi Woolsey & Ransomware in Industrial Networks

Chicago: The New Silicon Valley

Chicago’s technology community has been booming in the last five years.

A new KPMG report lists Chicago as a hopeful candidate to be the next international hub for innovation due to its talent and infrastructure, according to Inc. Magazine.

The city fosters a developing startup ecosystem, which raised more than $1.7 billion in funding in 2016, and ranks among the best in the country for growth of tech jobs.

Whereas Silicon Valley has shifted away from innovation to a lifestyle, landing tech leaders like the Snapchat CEO on the front page of a major fashion magazine, Chicago fosters a culture of no-nonsense leaders based on the value of hard work and dedication, according to Inc.

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The rooftops at Wrigley Field. Source: CNNMoney

The digital revolution is making more millionaires than ever, pooling together the most brilliant minds on the plant to cultivate an innovative mindset that focuses on creating value.

Join GrayMatter and GE Digital for an interactive session on digital transformations in Chicago on Wednesday, June 21.

Designed for you to learn and share your thoughts, there will be a chance to network with peers and watch the Cubs play the Padres at the exclusive rooftop suites at Wrigley Field.

Nate Arnold, VP of Manufacturing Digital Technology of GE Digital and GrayMatter CEO Jim Gillespie will reveal specific insights on the best paths to success in digital manufacturing and reveal what’s gone wrong in past cases.

Space is limited, so be sure to reserve your spot today.

Reserve My Spot

Inc. Magazine’s Best Workplaces of 2017 AnnouncedInc. Best Workplaces of 2017 GrayMatter

Inc. Magazine recently announced the 2017 best workplaces in their annual list, featuring GrayMatter.

Inc. recognizes the top companies to work for, asking thousands of employees about the places they work. For GrayMatter, transforming operations and empowering people includes our own people.

Transform 2017: MAYA’s Kristi Woolsey as Keynote Speaker

GrayMatter is proud to announce that Transform 2017, the annual GrayMatter conference in Put-in-Bay, Ohio, will feature MAYA Design’s Kristi Woolsey as a prominent keynote speaker this year.

Transform 2017 Kristi Woolsey

Kristi Woolsey, MAYA Design

Woolsey is a dynamic speaker with a long track record of providing insightful presentations that put today’s initiatives into a future context.

Most of her talks revolve around behavioral strategy, the technique of influencing employees and customers towards desired behaviors including greater loyalty, innovation, collaboration, and productivity. These talks and workshops challenge business leaders, HR, IT, and CRE professionals to create lasting branded experiences that increase employee and customer engagement, driving improved business outcomes.

GE Digital’s Sr. Service Director Paul Casto will also present as a keynote speaker. Presenting the power of brand new applications that can be leveraged in the cloud to provide extremely fast, easy to access information about all your assets, he will help cut through the chaos and decipher your digital priorities and first steps.

Transform 2017 is a three day conference in Put-in-Bay, OH, from August 1 – 3.  Professionals in all verticals who are passionate about operational technology and transforming into digital, industrial operations should plan to attend.

View our full agenda and register before June 9 to get the early bird special.

View Agenda

Industrial Networks at Risk of Ransomware Attacks

In recent weeks the news has been filled with reports of the newest malware, WannaCry ransomware, which has infected more than 200,000 systems worldwide.

An alert was published by the Industrial Control Systems Cyber Emergency Response Team, a division of Homeland Security, which advised operations to update security software, create backups, train employees and configure access controls to block unauthorized access to sensitive systems.

Industrial environments are particularly susceptible to these types of attacks for several reasons, including the improper segmentation of IT and OT networks, unpatched Windows machines and the presence of SMB on devices hosting HMIs, engineering workstations, historians and other systems, according to Security Week.

Phil Neray, VP of Industrial Cybersecurity at CyberX, believes that patching the vulnerability is not easy in the case of ICS.

“It’s worth noting that many of the SCADA applications embedded in our electrical grid and manufacturing plants were developed years ago and are tethered to older versions of Windows — so the fix isn’t going to be easy,” Neray said.

 

 

TechHub: Industrial cybersecurity, $1 billion fund for advanced manufacturing & mobilizing the plant floor

Market Analysis Report Evaluates Industrial Cyber Security

Cyber security has become a globally recognized issue of national security for industrial companies in light of increased attacks on water and power utilities.

Complex ransomware attacks are becoming more common among industrial companies, resulting in one of the top annual cyber conferences promoting it as a focus.

The RSA 2017 Conference started off with a group of researchers from the Georgia Institute of Technology with a planned water utility hack, demonstrating how much damage a hacker can do by shutting down valves, adjust chlorine levels and falsify readings.

industrial hacks RSA

The RSA 2017 Conference, which featured a live industrial utility hack demonstration.

ARC Advisory Group released a market analysis report that evaluates the current market, as well as a five year market and technology forecast, for industrial cyber security.

Even after a heavy push for protection in recent years, many industrial companies are still struggling to maintain plant security despite having implemented cyber security technologies for protection.

The report cites a lack of resources and lack of cyber security expertise as the key reasons for the insecurity, and that the IT companies the plants use lack a deep understanding of control systems for plant operation.

Industrial companies need to implement the expertise of operational technology professionals that can lock down exposed parts of the network.

Download the GrayMatter Cyber Security Guide for Operational Technology to get a comprehensive understanding of security in the OT world including top vulnerabilities.

The guide walks you through the first steps in knowing what’s on your network and has specific advice about the assessment process from our top cyber security consultants.

Download the Guide

Mobilizing the Plant Floor: Industry 4.0

As we get deeper into the fourth industrial revolution, or Industry 4.0, plants are becoming digitized and integrated with the Internet of Things (IoT) for faster, better results.

Junot Systems, a specialist provider of integration solutions for industrial companies, released a case study detailing a real customer success story of mobilizing their plant floor for one of the world’s largest producers of printing inks and pigments.

The plant was facing problems such as lacking an audit trail to identify changes to material batches, loose user procedures for necessary validations, lack of mobility on the plant floor and unnecessary manual aspects of order processing.

By implementing NLINK®, Junot Systems’ quick install product suite and SAP certified interfaces, plant floor technicians were given the ability to process orders away from the HMI stations using mobile tablets with each step validated and logged for full traceability.

For a more in-depth look into the validation process in SAP that NLINK® provides, download the case study:

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$1 Billion Fund to Create Advanced U.S. Manufacturing Jobs

80-percent of U.S. manufacturers are facing a shortage of qualified applicants for skilled production jobs, with a decline in employment within computer and electronic manufacturing since 2007.

Apple CEO Tim Cook. Source: TechCrunch (Photo by Justin Sullivan/Getty Images)

There is an extreme need to close the skills gap within the manufacturing industry, which makes up nine-percent of the U.S. workforce.

Apple CEO Tim Cook announced this week that the company has formed a $1 billion fund to promote advanced manufacturing jobs in the U.S., according to TechCrunch.

The first investments will be announced later this month, according to Cook, leaving the specific use for the funds a mystery for now.