GrayMatter Keeps New Kent ‘Ahead of the Game’ in SCADA Technology

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New Kent County Public Utilities serves one of Virginia’s fastest growing counties.

The public utility operates 10 well systems and a treatment facility with a 2 million gallon-per-day capacity. It has 3,900 water customers and 2,000 sewer customers.

As the county’s population grows, so have the capabilities of its SCADA system.

"We try to stay ahead of the game, so to speak, and try to keep everything viable and working properly,” says Harold Jones, Operations Superintendent at New Kent County Public Utilities.

I use the SCADA system quite a bit. It's an everyday part of my life, even on Saturdays and Sundays it's one of my checks just to make sure the heartbeat is what it should be."


Operations Superintendent
New Kent County Public Utilities



Staying Ahead at New Kent

GrayMatter works with New Kent to assess and develop its SCADA system to improve communication between facilities, enable remote monitoring and help operators visualize critical, real-time data.

GrayMatter’s SCADA Assessment offering focuses on four key areas and assigns a score of 1 (lowest) to 10 (highest) to give an overall view of SCADA capabilities:

  • Technology Utilization
  • Screen Optimization
  • Product Versioning
  • Backup & Recovery

Jones, who has worked in water/wastewater for 23 years, said work to add capability to its SCADA system continues.

“Starting in July, we'll be going through several upgrades, starting with iFIX, Win911 and several other programming issues with our servers."


Schedule Your SCADA Assessment Briefing

Schedule a one-on-one, 30-minute SCADA Assessment briefing with GrayMatter Director of SCADA Services, Adrian White.