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PROJECTX
Better Data, Better Dough: Papa Johns Digital Transformation with GrayMatter & GE Vernova
Papa Johns is known for its fresh, high-quality dough, the foundation of “Better Ingredients, Better Pizza.”
Papa Johns Cloud-Based Leap from Paper to Precision
Papa Johns is known for its fresh, high-quality dough, the foundation of “Better Ingredients, Better Pizza.” But behind the scenes, tracking dough quality once meant thousands of pieces of paper, delays created by human error and limited visibility.
To solve this, Papa Johns turned to GrayMatter and GE Vernova. Together, they transformed paper processes into a cloud-based, real-time quality management system that’s now described as “the lifeblood of Papa Johns.”
Papa Johns needed to replace manual, paper-based tracking with a system that could measure quality, reduce downtime and enable data-driven decisions.
“Last time I checked, paper does not tell you anything. It doesn't yell at you and say, ‘Hey, by the way, you may have a problem.’ The system does that.”
Scott Vieson,
Senior Manufacturing Engineer at GrayMatter
“GrayMatter and GE Vernova were here every day out on the floor — beard net, hair net, smock, sitting there with their tablet, making sure everything’s running right.”
Cody Plane,
Production Supervisor at Papa Johns
“They’ve been great partners for us, and I think that the best is yet to come from what we’re doing together,”
Eric Clark,
Director of Continuous Improvement at Papa Johns
Big Wins
Visibility & Remote Access
GrayMatter's cloud-based solution replaced paper with real-time data insights, giving the Papa Johns team the ability to monitor dough quality and operations anytime, anywhere.
Waste & Downtime Reduction
Automated tracking and alerts helped stabilize production, saving time and ingredients while ensuring consistency across facilities.
Quality
Assurance
Operators and managers now have a system they trust — one described as “the lifeblood of Papa Johns” — ensuring dough meets strict quality standards every day.
Scalable Foundation
The new system sets Papa Johns up to achieve long-term goals such as incorporating overall equipment effectiveness (OEE) and broader operational analytics.
