Complex business environments have complex support needs. We are dedicated to ensuring your success. GrayMatter has a team of highly skilled, experienced and certified professionals solving mission critical issues every day.
- Try the GE Digital Online Knowledge Base. You will find a wealth of information right at your fingertips to enable you to fix your issues and also to create the most powerful applications using GEIP Automation products.
- Don’t have a contract to access the site? Contact our sales team and they will be happy to give you an iGlobalCare contract and your login information.
- Email/Web — Send us an email. Please include your iGC Support Number & Phone Number, along with a Problem Description.
- Phone — Give us a call. A GlobalCare contract may be required to receive help.
During regular business hours, email firstname.lastname@example.org.
Backup: submit a case online at: https://digitalsupport.ge.com/
Note: GlobalCare Contract required.
USA and Canada – Certified Support Provider
Backup Numbers: 1-800-433-2682