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June 28, 2019 Jeremy Boren

Resideo Technologies Acquires Pittsburgh-based GrayMatter Spinoff, LifeWhere

PITTSBURGH — A GrayMatter spin-off company that uses data analytics and machine learning to predict potential home appliance failures will become part of Resideo Technologies, Inc., a leading, global provider of residential comfort and security solutions in Austin, Texas.

Resideo announced Friday it has acquired LifeWhere, which GrayMatter started internally in 2016 and spun out in October 2017 to bring its expertise in industrial intelligence and predictive analytics to the residential utility market.

“It’s a great example of Pittsburgh’s technology ecosystem coming together,” said GrayMatter co-founder and CEO Jim Gillespie. “We knew there was an opportunity for homeowners and HVAC companies to benefit from predictive analytics in the smart-home market, and LifeWhere was able to build a solution that enhances Resideo’s already impressive portfolio.”

GrayMatter and LifeWhere worked with Pittsburgh-based Innovation Works, a nonprofit incubator that supports entrepreneurs, and the University of Pittsburgh’s Joseph M. Katz Graduate School of Business to launch LifeWhere. The startup has been based in Alloy 26, a technology co-working space on Pittsburgh’s North Shore.

Gillespie, an alumnus of Carnegie Mellon University, serves on LifeWhere’s Board of Directors. He is also a member of the board at the Carnegie Science Center, and he recently was nominated to join the Pittsburgh Technology Council’s Board of Directors.

LifeWhere’s technology bridges the gap between homeowners and service experts by remotely monitoring critical residential systems, such as furnaces and air conditioners. It provides analytics that professional HVAC companies can use to quickly diagnose a problem and dispatch a technician to fix it before a catastrophic appliance failure occurs.

“LifeWhere is a perfect fit for our portfolio of home comfort solutions and demonstrates our commitment to connecting consumers with the do-it-for-me professional contractor channel to provide a safe, healthy and efficient home, accessible to all,” said Mike Nefkens, president and CEO of Resideo.

“Through our network of 110,000 professional contractors, we are well positioned to help professionals conduct preventative appliance maintenance. By empowering our pros to diagnose and repair ‘behind the wall’ appliance issues proactively, they can mitigate the inconvenience of a catastrophic appliance failure.”

The announcement marks the third acquisition by Resideo since it became a standalone, publicly-traded company following its spinoff from Honeywell in October 2018.

LifeWhere was GrayMatter’s first spinoff company. 

About GrayMatter

GrayMatter, based in Warrendale, Pa., helps your people and your industrial assets become smarter and more visible. We’re a services-first company that starts with your problem and works backwards to help you fix it. We provide consulting, implementation and managed services to the manufacturing, energy, water utility, food and beverage and other industries.


Jeremy Boren

Jeremy is GrayMatter's Brand Manager and the author of TechHub and the emPOWERUP Podcast. He writes about digital solutions, trends and culture in the world of operational technology. Jeremy's background is in daily journalism. He has a passion for storytelling and enjoys highlighting the technologies and professionals taking on complex challenges in manufacturing, energy, cybersecurity and infrastructure.