White Papers & Case Studies


Take Your Digital Journey with GrayMatter: Free eBook

With the popularity of the Industrial Internet comes buzz words and pressure that you have to change now to survive.

It’s true – you do have to act fast – but we can help you cut through the chaos and decipher your digital priorities and first steps.

Embracing data and analytics as the driving force of your transformation is key and it’s where our expertise lies.

We’ve lived on the operations floor for the past 25 years and we know what you need to win – not just keep up with technology.

Download the free ebook for an in-depth look into how we’ve helped some of the biggest companies in the world transform into digital, industrial operations.

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GrayMatter Innovating with Partners on Smart Service Strategy

A GE Oil & Gas Case Study

GE Oil & Gas wanted to improve the revenue capacity of its field service operation, creating visibility. Switching over from most engagements being handled using paper forms, they adopted a  smart service platform.

The solution was going digital, but in a completely customized way that allowed a set of field service functions for the initial project rollout to look a lot like the old paper-based process.

Read the case study for an in-depth look into how we helped reduce forecasting by 74 hours per week, boost cash flow millions of dollars annually and improve utilization in an ongoing process.

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Three Steps to Act on the Data You’re Already Collecting

Everyone is collecting data, but nobody is acting.

Everyone needs an Industrial Internet of Things (IIot) strategy – why?

Industry 4.0 is waiting for no one and to get the full benefit of the transformation you need to create insight from your data. The good news is you no longer have to choose between focusing on a better top or bottom line, you can do both.

The capabilities of maximizing equipment performance used to be reserved for the industrial elite – large companies that could afford a tremendous equipment investment.

But GrayMatter is opening the business performance door to everyone.

Download this case study to see the first three critical steps to start acting on your data.

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Gerdau Saves Millions Annually, Accelerates Their Digital Transformation

$4.5 million in annual savings with a complete ROI in only 8 months.

For more than a century, Gerdau has enjoyed a long reputation as a process innovator in the steel industry

A company with more than 35,000 people across 13 countries, the goal of a 20% reduction in maintenance cost was significant. It would not be easy to accomplish, but accomplishing the reduction was critical to the company’s profitability.

When an asset fails, the company loses an average of $12 thousand per hour in downtime.

The transformation Gerdau needed would take them into uncharted territory for many in the steel industry: the digital realm of the Industrial Internet of Things (IIoT).

Download the case study to view the roadmap for digital transformation in the steel industry:

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Digitizing Data Forensics: A City of Barrie Water Utility Case Study

By using an automatic data management tool instead of manually searching through data, the city saved 60 to 70-percent time used during regulatory inspections.

A control system that’s responsible for servicing over 150,000 people has multiple applications, each with its own data source, and requires a tedious, time-consuming process of manually sifting through paper logbooks and binder after binder of printed reports when gaps exist in data sets.
This wastes time, money and causes a major headache for plant employees.

The City of Barrie was determined to fix this, saving 60 to 70-percent of the time previously used as a result of digital transformation.

By implementing a new data management tool, it allowed them to:

  • Data commenting
  • Workflow for report approvals
  • Tag merge
  • Lab data integration and electronic logbooks

Download the white paper to learn more about how the City of Barrie saved time, money and frustrations from their digital transformation:

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Don’t Get Stuck in a Rut: Learn the True, Real-Time Condition of an Asset

Accurate, real-time, trended condition data can be leveraged for each unique, individual asset.

In a water treatment plant, pumps often come with a “best-by” sticker; a generic six-month date is stamped onto it, creating a time-based system for maintenance, regardless of usage. The date becomes the driving factor for servicing rather than following data.

But there is a better way to capture condition of assets, consistently, accurately and efficiently.

The solution lies in combining two systems already in place and leveraging the findings.

SCADA polls, collects and stores data up to the millisecond. By leveraging the real-time conditions of the pumps, operators can make sound decisions on maintenance, saving time and money.

Download the white paper to learn how to leverage digital data to effectively and accurately forecast maintenance of assets.

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Unlocking the Dollars: How GrayMatter’s Mobile Solution Transformed Headaches into Huge Savings

Digitizing a manual data entry process saves big and empowers people to work smarter.

GrayMatter has a new solution to help transform manual data entry processes into digital insights for manufacturers, utilities and energy companies –  transforming headaches into huge savings.

Mobility@Work digitizes information that would have been buried in stacks of paper and puts data in a format that can be used for big picture analysis. Hauling manifests, inspections, scheduling, incidents, inventory and time sheets are all transformed from piles on someone’s desk to an easy to read digital presentation.

Mobility@Work can be used in every industry, but this case study showcases the significant value to the energy company by transforming their water hauling process. Download the case study to learn how GrayMatter solved the manual data entry problem and helped them save nearly $1 million in just the first year.

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Anadarko mobility at work


Tracking Your Cyber Investment: Q&A with Kemell Kassim, GrayMatter VP

Operational technology is increasingly at risk and the vulnerability assessment is the first step. But you also need to track your total cyber security investment and make sure your money is reducing risk and reducing your cyber insurance premium. 

At GrayMatter we not only do a vulnerable assessment for your OT network, we create a security baseline for each asset with an IP address. 

We use our 25 plus years of experience in OT to help you decide where to invest first. During our regular updates with customers, we share how specific investments have worked to reduce cyber risk. Has the money you’ve already spent in OT vulnerability remediation had any impact on your cyber scorecard? 

In a recent interview with ARC Advisory Group, GrayMatter VP Kemell Kassim detailed GrayMatter cyber initiatives and ROI case studies.

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GrayMatter Water Innovations Create Better Living

Top utilities in the US and Canada are seeing digital transformations when it comes to efficiency, intelligent water systems and water quality.

But it’s more than that – water is becoming cool. It’s an inspiring place to work. A transformed industry. New technologies are giving people hope that they can achieve better standards of living and GrayMatter couldn’t be prouder to lead the way in the water evolution.

Download the white paper to read more on IoT in water, game-changing technology and real GrayMatter customer stories that increase efficiency and profitability in water.

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Cyber Security for the Operational Technology (OT) World: A Guide

What good is a bolted front door if the back window is left wide open?

The expansion of the Industrial Internet is leading to the need for specialized cyber security tools to protect operational technology.

Securing your information technology (IT) is a good and important step in business, but don’t forget about locking up the systems we rely on most in manufacturing, energy and water – the operational technology.

Download the GrayMatter Cyber Security Guide for Operational Technology to get a comprehensive understanding of security in the OT world including top vulnerabilities. The guide walks you through the first steps in knowing what’s on your network and has specific advice about the assessment process from our top cyber security consultants.

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operational technology cyber security


Digitizing Standard Operating Procedures to Ensure Safety, Security & Compliance at Orlando Utilities Commission

For municipalities across the country that deal with potentially hazardous chemicals on such a frequent basis, like Orlando Utilities Commission (OUC), keeping operators safe is the top priority.

Today’s forward-thinking utilities like OUC are using technology to keep them safe. That technology, in the form of sophisticated software, is also helping utilities improve operations.

Orlando Utilities Commission implemented Proficy Workflow from GE Intelligent Platforms, a work process management software tool that digitizes standard operating procedures (SOPs) and automates workflows.

This document will outline how these digital standard operating procedures ensured safety, security and compliance at OUC.

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3 Destructive Myths That Kill SCADA Upgrades

Sure, your SCADA system is running today, but what if you’re in charge of a municipality’s system that ensures clean water is delivered to hundreds of thousands of people’s homes?

What if you oversee operations at a major food and beverage manufacturer? Do you want your significant automation investment to run on hardware the original manufacturer put on the end-of-life list three years ago?

This document will outline the common situations that hinder SCADA upgrades and offer strategies for how to get around these reasons.

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