TechHub: Putting the Industrial Internet Hype to Work, Smart Service Energy & More

Putting the Industrial Internet Hype to Work

The Industrial Internet of Things dominates manufacturing hype. Beyond this, certain manufacturers are putting powerful technologies to work – General Electric employees, for example, with their brilliant factories.

GE’s remanufacturing plant in Grove City, Pa., is a shining example of one of those brilliant factories, according to Industry Week.

Once a food packaging plant decades ago, the factory has transformed into a high-tech home for the remanufacture of diesel engines for locomotives.

“We’re taking digital technologies that people are really comfortable with outside of work and bringing them into work — whether that’s iPads, or phones, or just visual data,” said Jamie Miller, the former GE senior vice president and CEO of GE Transportation who was just promoted to CFO. “It was something that people could readily see because they use it outside of work.”

By doing so, it created a condition-based manufacturing system that allowed the workers to tailor what they do to rebuild engines in a faster, more productive manner, according to Miller.

Its brilliant factories  —  Grove City is one of less than a dozen around the world  —  revolve around lean manufacturing principles, additive manufacturing, advanced manufacturing technologies and digital manufacturing. Its industrial cloud platform, Predix, allows customers to replicate that on a smaller level, extending industrial automation to the cloud.

John Deere Investing in AI for Autonomous Farming

John Deere is buying a California artificial intelligence startup that makes machine learning tools for agriculture as part of their quest to automate farming, according to the Verge.

The cutting-edge machine vision tools help farmers scan fields, assess crops and get rid of weeds — all at the same time.

Source: Blue River Technology

A set of cameras fixed onto crop sprayers use deep learning to identify plants, hitting weeds with pesticide and crops with fertilizer, all of which can be customized by the farmer.

This can save up to 90% of the volume of chemicals being sprayed, while also reducing labor costs.

John Deere has been working on autonomous tractors before Tesla and Google even existed, according to the Verge, but its current most advanced vehicles only assist navigation.

The new technology creates a more efficient crop spraying system, allowing farmers to do more with less.

Smart Service Strategy: GE Oil  & Gas Case Study

In 2014, GE Oil & Gas management wanted to improve the revenue capacity of its field service operation, which they were confident could be accomplished by streamlining operations and increasing the billable utilization of their 575+ field service engineers (FSEs).

They knew visibility could be created with a smart service platform, switching over from most engagements being handled using paper forms or whichever process was customary within a particular geographical region.

“No one likes to change,” said GE Oil & Gas Information Management Subsea Services Project Manager Lydie Victoire. “But to increase profitability, we needed our people to adopt this new way of doing field service.”

smart service strategy

The solution was going digital, but in a completely customized way that allowed a set of field service functions for the initial project rollout to look a lot like the old paper-based process.

Going digital allowed them to:

“To optimize field efficiency, GE Oil & Gas needed more real-time visibility into its field service operation,” says GE Oil & Gas Executive Service Director Leigh Martin.

“We needed better data on the work activities of our field service engineers. And for that, we needed a field service platform.”

Download the case study to learn more about how GrayMatter innovates with partners on smart service strategies.

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TechHub: GE Looks to Become IIoT Leader, Industrial Job Growth in US & Industrial Cyber Security

GE Relocates To Boston, Looks to Become an IIOT Leader Amid Transformation

General Electric, the largest US industrial company, is going through a transformation. The company has a new CEO at the helm, relocated headquarters to Boston and most importantly is trying to position itself as a manufacturing leader in the digital era, according to Industry Week.

“If we go back in time, say in 2011 to 2012, when as a business, we were facing challenges, Jeff (Immelt, former CEO) realized that unless we leverage software and analytics, true productivity would not be gained,” said Mark Bernardo, GE’s VP of Professional Services, at the company’s temporary new headquarters in Boston on August 30.

Since then, GE has made several strategic business moves to leverage its core competencies: spun off its financial services unit, GE Capital; acquired French company Alstom’s power and grid business; launched GE Digital to bring various software groups such as engineering, product development, and IT under one umbrella, and opened its cloud-based software platform for the Industrial Internet, Predix, to outside developers.

Despite GE’s goal to cut $2B by the end of 2018, “there is no change in long-term strategy as it relates to digital,” said Jeff Erhardt, GE’s VP of Intelligent Systems.

Erhardt said that machine learning, artificial intelligence along with domain expertise will help boost GE’s digital future. And Predix, its own IOT platform, will play a central role in managing complex data. The platform currently has 100 apps – from MRI machines to turbines to jet engines – created by developers, including many from outside, who mine complex industrial data to make the machines perform more safely and efficiently.

GE’s former CEO Jeff Immelt at Minds + Machines 2016 in San Francisco.

Join GrayMatter in October at Minds + Machines, GE’s premier Industrial Internet event dedicated to software, innovation, and the most powerful digital industrial outcomes.

Minds + Machines will bring together the best and the brightest of the technology world, including GE customers, developers, partners, industrial thought leaders and technology innovators.

Learn More

What’s Driving Job Growth in Industrial America?

Manufacturing and mining jobs are up this year after having fallen in 2016, in which 100,000 jobs were lost, according to the New York Times.

Rising commodity prices has resulted in a jump in hiring within the mining sector. After plunging in late 2014 and throughout 2015, energy prices have somewhat recovered. That has helped stabilize employment in the oil industry. Meanwhile, surging prices for metals like gold and copper are spurring activity in the mining industry.

The US dollar dropping throughout 2017 has also played a major role in manufacturing success. As major exporters who are dependent on overseas customers for a big part of their sales, manufacturers often find themselves at the mercy of the dollar.

When the dollar surged in 2016, American-made equipment was effectively more expensive for foreign buyers. This year’s drop, on the other hand, is a boon for manufacturers as well as for big American companies who draw a big portion of their sales from overseas, like Caterpillar and McDonald’s.

Software-defined Industrial Networks Deliver Cyber Security Breakthroughs

Finding a cost-effective cyber security plan for industrial control systems remains a pain point.

Cyber security is often cited as the leading barrier to growth of the Industrial Internet of Things (IIoT).

ARC Advisory Group published a report suggesting two solutions of promising software-defined networking (SDN) technologies, which can improve cyber security in both new and existing industrial control systems.

One: Network Management Through SDN Protocol OpenFlow

OpenFlow is a single protocol that replaces existing routing and access protocols embedded in Ethernet switches, allowing the entire network of switches to be managed from a central SDN controller.

This has typically been used in large enterprise networks, such as Google, and in large data centers to improve performance.

Ukraine power grid

Kiev, Ukraine, was one of the victims hurt the most in multiple malware attacks on the Ukrainian power grid at the end of 2016 and entering into 2017.

This is also applicable to a much smaller industrial network, or part of an industrial network.

Engineers report that the largest advantage of their SDN network is the ability to lock down the substation network and immediately become aware of any unexpected packets entering. This improves the overall security of networks within electric power substations, which have increasingly become high value targets for cyber warfare internationally.

Two: Host Identity Protocol

Host Identity Protocol (HIP) creates and manages a secure identity-based overlay network that serves the automation components while cloaking them from general visibility.

The fundamental idea is to decouple the IP address from packet forwarding rules, instead authorizing and delivering network services based on provable cryptographic identities.

It also delivers a new Host Identity Namespace that is compatible with existing IP and DNS Namespaces, enabling global IP mobility. It allows organizations to overcome IP addressing issues and move an IP resource within and between physical, virtual or cloud networks without having to change the IP or overlay network policies.

Using HIP in place of IP addresses as identity, it allows a secure identity to be established among sets of devices and the IP address continue to serve its purpose as a locator only.

ARC Recommendations

ARC ends the report with recommendations that manufacturers and utilities should develop use cases leading to broader plans for how SDN could improve cyber security, mobility support and remote access services for existing plants, familiarize themselves with the roadmaps of their network infrastructure suppliers to apply to their own use cases, as well as carefully evaluate the current and evolving technologies and their potential impact on cyber security and performance.

 

TechHub: Ransomware Wreaking Global Havoc, Real-Time Asset Condition & Water Innovations

The Industrial Ransomware Wreaking Global Havoc

The recent global crisis of ransomware attacks on infrastructures and private businesses have left cyber experts and government authorities scrambling to double their efforts.

Computer systems were infected worldwide in June 2017 with a massive cyber attack similar to a recent assault that affected tens of thousands of machines internationally, causing critical infrastructures to take a major hit.

After recovering from a string of attacks that left thousands without power six months ago in December 2016, the citizens of Ukraine were faced with an even worse offense.

A.T.M.s stopped working, workers were forced to manually monitor radiation at the old, toxic Chernobyl nuclear plant due to computer failures and industrial employees worldwide were scrambling to respond to massive hacks.

“At the Chernobyl plant, the computers affected by the attack collected data on radiation levels and were not connected to industrial systems at the site, where, although all reactors have been decommissioned, huge volumes of radioactive waste remain. Operators said radiation monitoring was being done manually,” according to the New York Times.

The entirely new ransomware infected the systems of Ukraine’s power companies, metro services, airports and government ministries such as Kiev’s central post office.

The outbreak was the latest and most sophisticated in a series of attacks, using dozens of hacking tools, according to the NY Times.

The malware also had an impact internationally, causing system shutdowns of:

  • Danish shipping and transport company Moller-Maersk, resulting in an inability to process orders and its 76 terminals around the world became very congested.
  • Russian steel and oil firms Evraz and Rosneft.
  • French construction materials company Saint-Gobain.
  • Pharmaceuticals company Merck.
  • An Australian factory for chocolate giant Cadbury, resulting in halted production.
ransomware

Special Agent Keith Mularski, Unit Chief of the FBI Cyber Initiative & Resource Fusion Unit.

To continue the discussion on cyber espionage and industrial cyber security, join us at Transform 2017, our annual conference in Put-in-Bay, Ohio.

Special Agent Keith Mularski, Unit Chief of the FBI Cyber Initiative & Resource Fusion Unit heads the Cyber Initiative for the FBI and was part of an effort to declassify cyber threats and pass them on to industry.

Keith will walk through case studies of cyber incidents at US Steel, Alcoa and Westinghouse, revealing how the government communicated and worked together with industry to fight cyber crime.

Learn More About Transform 2017

Don’t Get Stuck in a Rut: Learn the True, Real-Time Condition of an Asset

Cars have data and analytics for when parts should be replaced, so why can’t your utility?

It can.

Like owning a car, the idea is similar for asset management. In a water treatment plant, pumps often come with a “best-by” sticker; a generic six-month date is stamped onto it, creating a time-based system for maintenance, regardless of usage.

ransomware

The date becomes the driving factor for servicing rather than following data.

But there is a better way to capture condition of assets consistently, accurately and efficiently.

The solution lies in combining two systems already in place and leveraging the findings to save time and money, drastically increasing uptime.

Download the white paper to learn how to leverage digital data to effectively and accurately forecast maintenance of assets.

Download the White Paper

Water Innovation Pact Signed to Promote Smart Water Networks

The Water Environment Federation (WEF) and Smart Water Networks Forum (SWAN) recently formed a pact to jointly promote the development of best industry practices for sustainable smart water networks.

Smart water networks detect system leaks and manage energy through incorporating technology, according to Water Technology, an online water news publication.

“Supporting innovation is essential to the water sector, and to further development of intelligent water systems,” WEF executive director Eileen O’Neill said.

In the wake of technological advancements in the water sector, the combination of the groups’ focus on smart wastewater network management and integrated intelligent water practices will provide new skill sets and knowledge, allowing for workforce advancement.

ransomware

Co-innovated smart drinking fountain by GrayMatter & DC Water.

The partnership seeks to determine common barriers of implementing intelligent water practices, technology trends and new solutions.

GrayMatter and DC Water have recently had success through a partnership of their own by co-innovating a smart sensor drinking fountain.

A drinking fountain that monitors water quality and flow in real time – giving users more confidence in the water they are drinking and saving money spent on maintenance and testing. The groundbreaking project addresses lead levels – one of the most pressing issues in water.

“This project redefines public water consumption, putting people and clean water first,” Jim Gillespie, GrayMatter CEO.

The new tech fountains have sensors that use real-time data and analytics to monitor both water quality and flow levels, sending that information to the cloud and back, alerting when water quality measurements begin to deteriorate.

The co-innovation project is just the beginning of many ways private sector innovation and independent operations are joining forces to make water operations more efficient, at a lower cost. The fountains are set to be used in public places this fall, including schools.

Learn more about the GrayMatter and DC Water water innovation project at Transform 2017:

  Learn More About Transform 2017

 

TechHub: Digital Transformation in Chicago, Transform 2017 Keynote Kristi Woolsey & Ransomware in Industrial Networks

Chicago: The New Silicon Valley

Chicago’s technology community has been booming in the last five years.

A new KPMG report lists Chicago as a hopeful candidate to be the next international hub for innovation due to its talent and infrastructure, according to Inc. Magazine.

The city fosters a developing startup ecosystem, which raised more than $1.7 billion in funding in 2016, and ranks among the best in the country for growth of tech jobs.

Whereas Silicon Valley has shifted away from innovation to a lifestyle, landing tech leaders like the Snapchat CEO on the front page of a major fashion magazine, Chicago fosters a culture of no-nonsense leaders based on the value of hard work and dedication, according to Inc.

digital

The rooftops at Wrigley Field. Source: CNNMoney

The digital revolution is making more millionaires than ever, pooling together the most brilliant minds on the plant to cultivate an innovative mindset that focuses on creating value.

Join GrayMatter and GE Digital for an interactive session on digital transformations in Chicago on Wednesday, June 21.

Designed for you to learn and share your thoughts, there will be a chance to network with peers and watch the Cubs play the Padres at the exclusive rooftop suites at Wrigley Field.

Nate Arnold, VP of Manufacturing Digital Technology of GE Digital and GrayMatter CEO Jim Gillespie will reveal specific insights on the best paths to success in digital manufacturing and reveal what’s gone wrong in past cases.

Space is limited, so be sure to reserve your spot today.

Reserve My Spot

Inc. Magazine’s Best Workplaces of 2017 AnnouncedInc. Best Workplaces of 2017 GrayMatter

Inc. Magazine recently announced the 2017 best workplaces in their annual list, featuring GrayMatter.

Inc. recognizes the top companies to work for, asking thousands of employees about the places they work. For GrayMatter, transforming operations and empowering people includes our own people.

Transform 2017: MAYA’s Kristi Woolsey as Keynote Speaker

GrayMatter is proud to announce that Transform 2017, the annual GrayMatter conference in Put-in-Bay, Ohio, will feature MAYA Design’s Kristi Woolsey as a prominent keynote speaker this year.

Transform 2017 Kristi Woolsey

Kristi Woolsey, MAYA Design

Woolsey is a dynamic speaker with a long track record of providing insightful presentations that put today’s initiatives into a future context.

Most of her talks revolve around behavioral strategy, the technique of influencing employees and customers towards desired behaviors including greater loyalty, innovation, collaboration, and productivity. These talks and workshops challenge business leaders, HR, IT, and CRE professionals to create lasting branded experiences that increase employee and customer engagement, driving improved business outcomes.

GE Digital’s Sr. Service Director Paul Casto will also present as a keynote speaker. Presenting the power of brand new applications that can be leveraged in the cloud to provide extremely fast, easy to access information about all your assets, he will help cut through the chaos and decipher your digital priorities and first steps.

Transform 2017 is a three day conference in Put-in-Bay, OH, from August 1 – 3.  Professionals in all verticals who are passionate about operational technology and transforming into digital, industrial operations should plan to attend.

View our full agenda and register before June 9 to get the early bird special.

View Agenda

Industrial Networks at Risk of Ransomware Attacks

In recent weeks the news has been filled with reports of the newest malware, WannaCry ransomware, which has infected more than 200,000 systems worldwide.

An alert was published by the Industrial Control Systems Cyber Emergency Response Team, a division of Homeland Security, which advised operations to update security software, create backups, train employees and configure access controls to block unauthorized access to sensitive systems.

Industrial environments are particularly susceptible to these types of attacks for several reasons, including the improper segmentation of IT and OT networks, unpatched Windows machines and the presence of SMB on devices hosting HMIs, engineering workstations, historians and other systems, according to Security Week.

Phil Neray, VP of Industrial Cybersecurity at CyberX, believes that patching the vulnerability is not easy in the case of ICS.

“It’s worth noting that many of the SCADA applications embedded in our electrical grid and manufacturing plants were developed years ago and are tethered to older versions of Windows — so the fix isn’t going to be easy,” Neray said.

 

 

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