Gray Matter Systems Webinar Series

How to Strengthen Your Field Service Performance

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From deregulation and mergers to changing technologies, utility companies around the world are struggling to maintain operational efficiencies. You need to handle both complex, multi-day work orders and high-volume service requirements to maintain continuity and predict restoration of critical services.

Learn how you can balance contradicting business objectives, manage exceptions, and respond to changing business needs – all while leveraging the GIS you already have.

In this webinar, you’ll learn how to:

  • Plan for the moment and for the future with a complete set of resource planning tools to help you manage the entire planning spectrum.
  • Get the tools to manage the strategic workforce buildup process and optimally decide “when to do what.”
  • Support a multi-device environment with a solution that focuses on the mobile user experience to optimize the dynamics between the office and the field.
  • Establish or expand a performance management practice to improve on your business goals, implement change, enable differentiation, and provide for continuous improvement.

Presented by:

Mike DiBlasi, Region Product Leader – Mobile Segment, GE Digital Energy

John Gehan, Inside Sales Manager, GrayMatter

 
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